7game Privacy Policy: Your Data and Your Choices

A plain-English guide for Philippine users to personal information, cookies, data sharing and privacy requests.

Page updated: 3 September 2026

The 7game privacy policy page helps you understand the information involved when browsing a website, using an account or contacting support. It covers data collection, possible uses, cookies, sharing, retention and your choices. Start with the sections below to find an answer before providing personal details.

Know which service receives your information

This page is a privacy information guide, not confirmation of every data practice used by a linked gaming or payment service. Before submitting information, check the notice on the service receiving it, including the operator’s legal identity and privacy contact. Reading this page is not, by itself, consent to optional data processing.

Safer connections

Check the address and connection before entering details. HTTPS alone does not prove that an operator is legitimate. See security checks.

Information you provide

Account, verification and payment information serve different purposes. Review the data categories before sharing them.

Your privacy choices

You can ask about access, corrections and other applicable rights. Start with your rights and preferences.

Philippine privacy context

The Data Privacy Act of 2012 provides a framework for covered processing. Mentioning it here is not a certification of 7game’s compliance.

Storage and retention

Closing an account and erasing its records are different requests. Read what to ask about retention.

Clear answers

A useful privacy response identifies the data, purpose and responsible operator. Use the contact checklist to prepare your request.

1. What personal information may be involved?

The information involved depends on what you do. Browsing a public page is different from registering, completing an identity check or making a payment. Not every category below is needed for every activity; the collecting service should explain which fields are required and why.

1.1 Information you choose to submit

Account, verification and payment details

  • Name and date of birth: may be requested for identity and eligibility checks on the account service.
  • Email address and mobile number: may be used for account messages, recovery or replies to a support enquiry.
  • Address and country of residence: may be relevant to location restrictions or identity verification.
  • Government-issued identification: provide a document only after confirming the requester and the secure upload method.
  • Payment details: a payment service may need transaction references or account information; never send a wallet PIN, password or one-time code to support.

1.2 Technical information and activity records

Information that browsing or account activity can generate

  • Connection details: IP address and device information associated with a request to a website.
  • Browser information: browser type, operating system and technical error details.
  • Cookie data: identifiers or preferences stored through cookies and similar technologies, where used.
  • Usage information: pages viewed, navigation activity and settings, depending on the tools enabled.
  • Account activity: transaction history or gaming records held by the service where that activity occurs.

2. Why might a service use your data?

A privacy notice should connect each purpose to the relevant data and processing basis. The following are common account-service purposes, not a verified inventory of 7game’s back-end systems. Check the notice presented at the point of collection for the practices that apply to you.

Account management

Creating an account, maintaining its details and helping the account holder recover access.

Service requests

Handling a requested transaction, answering a support enquiry or investigating a failed action.

Security checks

Reviewing suspicious sign-ins, preventing misuse and investigating possible fraud.

Legal requirements

Meeting an applicable legal duty, where the operator can identify the requirement and relevant records.

Communications

Sending service messages; optional marketing should be explained separately from essential notices.

Service improvement

Understanding technical problems or usage, subject to the actual analytics tools and applicable choices.

2.1 How these purposes affect account users

  • Identity checks: ask why a document is necessary, who reviews it and how long the copy is kept.
  • Payments: distinguish the gaming account operator from the bank, wallet or payment processor receiving your details.
  • Responsible gaming: where activity monitoring or self-exclusion records are used, ask what is recorded and how it affects your account. See the responsible gaming page.
  • Promotions: check whether marketing is optional and how to withdraw from it without confusing that choice with account closure.
  • Complaints: relevant messages and transaction references may help investigate a dispute; keep unrelated personal details out of attachments.

A privacy notice is not blanket consent

Under Philippine privacy rules, consent is one possible basis for processing, not the only one. Where consent is required, the choice should be specific and informed. Ask which basis applies to a particular use rather than assuming that visiting a page authorises every use of your information.

3. What are cookies, and how can you manage them?

Cookies are small pieces of data a website can store in your browser. They can maintain a session, remember a preference or support measurement. This page does not provide a verified cookie inventory, provider list or expiry schedule for every linked service.

3.1 Cookie categories to look for

  • Essential cookies: support functions such as a session or security check, where implemented.
  • Performance cookies: help measure page use or errors; the notice should identify the relevant analytics purpose.
  • Preference cookies: can remember choices such as language or display settings.
  • Advertising cookies: can support targeting or measurement; check the providers and choices before enabling optional tracking.

Use your browser settings to inspect, block or clear stored cookies. If the service offers a consent panel, review its options there as well. Clearing cookies may sign you out or reset preferences, but it does not erase records already held in an account system.

4. Who may receive information?

Sharing depends on the service, the purpose and the organisations involved. This page does not establish whether an operator sells data or disclose a complete list of recipients. Ask the operator to explain any sharing relevant to your account; do not treat a general privacy statement as proof that no third party receives information.

4.1 Recipient categories to check

  • Payment processors: banks, wallets or payment gateways involved in a transaction you initiate.
  • Verification providers: services used to review identity or eligibility, where the operator engages them.
  • Regulatory bodies: recipients of information required under an applicable regulatory obligation.
  • Law enforcement: authorities receiving information in response to a valid legal requirement.
  • Operational suppliers: hosting, support or analytics providers with a role in the relevant service.

4.2 Overseas storage and third-party services

A Philippine-facing website does not necessarily store all information in the Philippines. Ask where records are processed, who can access them and what safeguards apply to overseas handling. When a link opens another service, read that service’s notice before submitting information; its operator may have separate responsibilities.

5. How long is personal information kept?

No confirmed 7game retention schedule is provided on this page. The appropriate period depends on the data, its purpose and any applicable legal requirements. Under the Philippine Data Privacy Act, identifiable information should not be kept longer than necessary, subject to the Act’s exceptions.

For a clear answer, ask about account profiles, ID copies, transaction records, support messages and backups separately. Request the retention period or decision criteria and what happens when that period ends. Account closure does not necessarily mean immediate deletion of all records; the operator should explain any continuing retention and its basis.

6. What privacy rights and choices do you have?

For processing covered by Philippine law, the Data Privacy Act and National Privacy Commission guidance recognise rights over personal data. Their application depends on the circumstances. A request to access or correct information is different from a request to close a gaming account.

6.1 Requests you can raise with the responsible operator

  • Information and access: ask whether your data is processed and request details about the information held, purposes and recipients.
  • Correction: request that inaccurate or incomplete personal details be corrected, with supporting information where necessary.
  • Erasure: ask for deletion where applicable; explain which information and why, as some records may have a lawful retention requirement.
  • Blocking: ask about blocking or suspending use of data where the conditions for this remedy apply.
  • Portability: request a usable electronic copy where the right to data portability applies.
  • Objection: raise an objection to relevant processing, including direct marketing, and withdraw consent where processing relies on it.

You may also seek available remedies for a privacy violation, including a complaint to the National Privacy Commission and damages where applicable. Keep a copy of your request and any response. This guide does not promise an outcome or a response deadline that the operator has not confirmed.

6.2 Marketing preferences

Use a verified unsubscribe option or account preference control if one is available. Otherwise, ask support how to stop promotional messages. Opting out of marketing may not stop essential security or transaction messages. Do not enter login details into an unfamiliar page reached through a promotional text.

7. How can you assess data security?

No website can promise zero risk. Specific claims about encryption, audits, storage controls or two-factor authentication require evidence from the service operator. This page does not certify those features for 7game; use the following checks before sending sensitive information.

7.1 Security safeguards to verify

  • Connection protection: check HTTPS and the exact domain; a padlock protects a connection but does not establish trust in a business.
  • Threat monitoring: ask how unauthorised access and suspicious activity are detected and handled.
  • Security reviews: request clarification of any audit or certification claim rather than relying on an unexplained badge.
  • Storage and backups: ask how sensitive records and backup copies are protected and disposed of.
  • Account verification: check whether two-factor authentication is actually available on the account service.
  • Staff access: ask which teams or suppliers can access information and how that access is controlled.

7.2 Practical steps for your account

These precautions help reduce exposure without relying on unverified security promises:

  • Use a unique password that you do not reuse for email, banking or other gaming accounts.
  • Never share passwords, wallet PINs, recovery codes or one-time passwords with someone claiming to be support.
  • Change a password promptly if it has been exposed, and review unexpected account activity.
  • Enable two-factor authentication where available, and sign out on shared devices.
  • Report suspicious activity through a contact channel you have independently verified; see the 7game login guide for access precautions.

8. Children and people who are not eligible to use a service

Gaming account services are not intended for children. Do not assume that reaching a particular birthday automatically makes a person eligible: the applicable age and other restrictions must be checked with the relevant service. See the terms and conditions and responsible gaming information before creating an account.

If you believe a child has submitted personal information, contact the operator responsible for that service. Describe the concern without sending extra identity documents in the first message, and request a secure way to handle the report. The operator should explain the steps available to protect the child and address the data involved.

9. Changes to this privacy information

Check the update date near the top when returning to this page. That date identifies this page revision, not the effective date of a separate account or payment service’s policy. If a service changes its data practices, review its current notice and any choices it presents; a revised page should not be treated as blanket permission for a new purpose.

10. How to ask a 7game privacy question

Start by identifying the website or account service that received your information. The addresses below are listed on this website, but this guide does not verify mailbox operation or response times. Before sending sensitive records, confirm the channel through the service you used.

  • Listed privacy email: [email protected]. Use an initial enquiry to confirm the correct privacy contact.
  • Listed support email: [email protected]. Ask to be directed to the responsible operator or privacy representative.
  • Chat support: use an authenticated support channel if the account service provides one; availability is not confirmed here.
  • Telephone support: no verified Philippine privacy telephone number is published on this page. Request a confirmed number through a trusted service channel.

Use a subject such as 7game privacy request — access to my information. State the service used, the type of request and an approximate date or relevant reference. Ask for a case reference and the next steps. Do not attach an ID, full payment details or account credentials unless a verified recipient explains a necessary, secure process.

Get the missing details before sharing sensitive data

A complete service-specific notice needs the responsible operator’s legal identity, privacy contact, actual data uses, recipients and retention information. Those operational details are not fully established here. Ask for them before submitting sensitive information, and use the 7game FAQ for related account questions.

Review your privacy choices before continuing

Read the account guidance, verify the service you are using and share only the information needed for your request.

Read Registration Guide Read Login Guide